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FAQ's

  • Do the chairs come in different fabrics and colours?
    Yes we can supply a wide range of fabrics on the chairs from standard plush to wipe clean, clinical grade vinyls.
  • What experience do you have in specialist seating?
    We have been supplying specialist seating for over 10 years, working with healthcare professionals and adults and children with a wide range of physical disabilities
  • Can I speak to an expert?
    Yes, we have a practicing seating specialist who can speak to you. Please call our help desk and if s specialist is not on hand to help we will take your details and arrange a call back. We normally call back in less than 3 hours.
  • Can the chairs accommodate patients of different sizes and shapes?
    Absolutely. All of our chairs are adjustable to accommodate patients of varying sizes and body types, providing a comfortable experience for everyone. Contact us if you need a non-standard size.
  • How can I find the right chair?
    The first stage is to speak to one of our seating specialists who can guide you through the models that would best suit your team’s needs. We can then arrange to bring a chair out to demonstrate in your department, clinic or therapy centre.
  • Do you set up the chairs once delivered?
    We do have the facility to support with setup if this is discussed before the chair is ordered. We can also assist remotely on phone, video or Teams call.
  • Are the chairs portable?
    All the chairs come on castors which makes them easy to move around on firm surfaces both in clinics and medical departments.
  • Do the chairs come in different sizes?
    Yes the chairs come in a wide range of sizes. All seat sizes as a standard are 44cm wide and 48cm long. If you would like a different sized seat or backrest, contact us with your preferred size and we can provide you a quote accordingly.
  • Are the chairs suitable for males and females?
    Yes our chairs are unisex and suitable for males and females. The chairs also come in a range of sizes so we can ensure they will fit the vast majority of your users.
  • Do you have chairs for Bariatric users?
    Yes we have reinforced chairs that are suitable for users over 40 stone (150kg). Please contact us should you need this option.
  • Can I add accessories at a later date?
    Yes the chairs are modular and can have a range of accessories added including:, remote controls, push handles, head supports , foot rests etc. The only things that can't be added later on is an electric funtion, e.g. an electric brake
  • Is there a warranty?
    Yes, our products have a 2 year warranty on all electronics, lifts and actuators, and 1 year for the rest of the chair. Wear and tear is not covered by the warranty.
  • What happens during a demonstration?
    A specialist seating adviser will bring the chair to your department and show you how it works whilst giving you the opportunity to use it amongst yourselves or with service users.
  • Can I purchase replacement parts
    Yes, we offer replacement parts for all our chairs. Contact our customer service team with specific requirements, and they will assist you in obtaining the necessary components.
  • How long will it take to organise a demonstration?
    We can normally demonstrate a chair within 1-3 weeks of the initial contact.
  • What is the lead time on the chairs?
    All the chairs are made to order in Sweden and normally take 4-8 weeks to deliver.
  • Do the chairs require charging?
    The manual chairs don’t require charging. The electric chairs require charging once a week to optimise battery life.
  • Can I try the chairs?
    Yes, we can bring most chairs out to your department to try in person. You can book this by either by completing a contact form, sending us an email or calling.
  • How are the chairs delivered?
    All chairs are delivered as standard. We can either ship the chair to you via courier, or you can request it be bought in and set up by one of our team.
  • Can I use the chair for patient transfers?
    Yes the chairs can be used to help with a range of patient transfers.
  • How do I know if the chair will be suitable?
    The best way to ensure that the chair will be suitable for your clients is to try them out. You can book this by either by completing a contact form, sending us an email or calling us.
  • Can the Mammography Chair be easily manoeuvred for patient accessibility?
    Absolutely. The Mammography Chair is equipped with manoeuvrable features such as push handles, allowing for easy patient accessibility and seamless positioning during examinations.
  • Is the X-Ray Chair Advanced Edition customisable?
    Yes, our chair is customisable to meet the specific needs of your healthcare facility. You can choose from various upholstery options, colours, and additional accessories to tailor the chair to your preferences.
  • How does the ergonomic design benefit patients and healthcare professionals?
    The ergonomic design of the chair promotes patient comfort during extended procedures, while also providing healthcare professionals with easy access to the patient. The adjustable features cater to diverse body types, ensuring a comfortable and efficient experience for all.
  • Can the X-Ray chair be easily cleaned and maintained?
    Absolutely. The X-Ray Chair is designed with easy-to-clean materials, allowing for simple maintenance and infection control. Detailed care instructions are provided to ensure the longevity of the chair.
  • Is the Therapy Bike Chair compatible with a Thera Trainer.
    Yes, the Therapy Bike Chair is designed to be used with any type of Therapy Bike, the seat height can be adjusted accordingly.
  • Is the X-Ray Chair suitable for various medical imaging equipment?
    Yes, the chair is designed to be compatible with a range of medical imaging equipment, ensuring flexibility and ease of use in different healthcare settings. To find out more about specific equipment, get in touch via our contact page.
  • What chairs are most chairs suitable for therapy bikes?
    The Ergo therapy bike chairs are most suitable for the therapy bikes. You can get these chairs with an electric lift and tilt, which allows different sized users to get to their ideal height and position. The addition of a hand brake gives users the confidence that the chair will not roll away.
  • What makes the X-Ray chairs suitable for X-ray procedures?
    Our X-Ray Chairs are equipped with materials that are compatible with medical imaging equipment, ensuring minimal interference with X-ray imaging. The design also allows for easy patient positioning and accessibility for healthcare providers.
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